When you make a mistake (you will make mistakes), the process to course correct is:
- Admit it.
- Fix it.
That's it.
What you don't do is:
- Deny it.
- Blame someone else.
- Go on a PR frenzy.
- Blame someone else.
- Distract people.
- Lie.
- Make more mistakes to cover up the first mistake.
- Keep denying it.
Mistakes are only the end of the world if you let them be. Better to mess up and move on than keep messing up because you're not willing to admit your armor sometimes has chinks.
Leadership makes sure the worst thing isn't the last thing.