Leadership with heart, mind, and soul

Video Post: Understanding from the Onset

Added on by Sam Davidson.

Watch the above video to see how my daughter throwing a graham cracker on the ground made me think about how we manage client and work relationships. After all, preventing conflict is much easier than having to manage it.

What do you think? What ideas do you have for making sure clients, bosses, and co-workers understand the nature of the relationship before a project begins?

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