Speaker | Entrepreneur | Author

Sam Davidson's blog

Every Tuesday, I write.

I share an idea I’ve come up with, a struggle I’m wrestling with, a puzzle I’m turning over in my head, or a story that I think the world needs to hear. You can sign up to get these emailed to you each Tuesday morning by clicking here

On Thursdays, I write at Batch about a business idea or concept, usually through the lens of my day-to-day work as co-founder and CEO or from the viewpoint and lessons learned of our purveyors. Follow along here

On LinkedIn and Twitter I often toss out quick thoughts and ideas that aren’t ready for longer posts just yet or something that I’m seeking feedback on. 

If you'd like to get more ideas like these sent to you each day, it's easy: sign up here.


 

Don't Call Us. We'll Call You.

If it takes someone more than 2 minutes on your Web site to find out how to contact the right people in your organization, you give the impression that you don't want to be bothered.

Fine then. I won't bother you. I won't visit your site, use your services, or buy your products.

If you think you're saving money and the time of your employees by making them hard to access (so they can spend their time on other things), you're saving money only because you're losing customers.